Terms & Conditions

All goods and services (products) supplied by Immunosolv Limited (Immunosolv) are intended to be used for research purposes only. They must not be used for diagnostic or therapeutic purposes.

1. Contract

These terms and conditions govern the contract between Immunosolv and the customer and exclude any other terms and conditions, including any standard terms and conditions of the customer even if such other terms and conditions may be submitted in a later document or state that they exclude or supercede any terms and conditions inconsistent with them.

No variation of these terms and conditions will be binding on Immunosolv unless expressly accepted by Immunosolv in writing.

Immunosolv reserves the right to make changes to its website (Immunosolv.com), policies and to these terms and conditions at any time. If any of these conditions should be deemed invalid, void or for any reason unenforceable, that condition will be deemed severable and will not affect the validity or enforceability of the remaining conditions.

2. Orders

Orders must be made to Immunosolv by:

2.1 email addressed to: sales@Immunosolv.com
2.2 post addressed to: Immunosolv Limited, The Chancellor's Building, 49 Little France Crescent, Edinburgh EH16 4SB
2.3 fax addressed to: Immunosolv Limited, 0131 242 9477
2.4 telephone, provided that confirmation is received by Immunosolv by post or email within 7 days, marked “confirmation of telephone order “
2.5 website: www.immunosolv.com.

Confirmation of order:

The contract will be made when Immunosolv accepts the customer’s order by email confirmation. It is the responsibility of the customer to ensure that Immunosolv is provided with a valid email address.

3. Cancellation

A customer may not cancel its order once it has been confirmed by Immunosolv.

4. Price

Prices quoted on Immunosolv’s website (Immunosolv.com) are guide prices only and are not binding on Immunosolv.
Immunosolv is not bound by any quoted price, however given, until it has confirmed the order.

If Immunosolv considers that the quality of the cell culture provided by the customer is such that it proves to be a poor producer of antibody, Immunosolv reserves the right to increase its charges or to terminate the contract in its absolute discretion. Immunosolv’s judgement as to the quality of cells received from the customer is final, based on cells in the condition in which Immunosolv receives them.

Prices quoted on Immunosolv’s website are guide prices only.

If prices are changed from those provided to the customer in the initial estimate given by Immunosolv to the customer for the product requested by the customer, Immunosolv will contact the customer for its approval before Immunosolv proceeds to the next stage of the service.

The customer must confirm in writing all price adjustments as acceptable to Immunosolv before Immunosolv will proceed.

It is the responsibility of the customer to ensure that cells are sent to Immunosolv using a means of transport and within a timescale that will preserve the viability of such cells.

5. Payment

Immunosolv will send an invoice to the customers’ delivery address (unless the customer notifies Immunosolv of a different invoicing address) when the product is sent to the customer.

All sums due under each invoice must be paid within 30 days of the date of the invoice. If any sums remain outstanding after the date for payment Immunosolv may charge interest at 5% over the base rate of the Bank of England.

6. Ownership

The customer retains ownership of its cells supplied to Immunosolv. Cells supplied will normally be destroyed on completion of the customer’s order unless expressly agreed otherwise and confirmed in writing by both the customer and by Immunosolv.

Immunosolv retains ownership of any and all products both before and after delivery to the customer until Immunosolv has received unconditional payment in full for all products and any other goods or services supplied to the customer by Immunosolv.

Risk of damage or loss to the products will pass to the customer upon delivery to the customer.

7. Delivery

Products will be sent to the customer at the address supplied to Immunosolv by the most appropriate method for the product at Immunosolv’s discretion, unless otherwise specified by the customer in writing to Immunosolv. The customer will bear any additional costs resulting from its request for delivery by an alternative method to that recommended by Immunosolv.

Immunosolv will not be responsible for late delivery of goods where such delay is caused by circumstances outside Immunosolv’s control.

Time of delivery is not of the essence and products will be deemed to be delivered when products leave Immunosolv’s premises.

8. Warranties

Immunosolv gives no representation or warranty as to the suitability or fitness of the product for any particular purpose. It is the responsibility of the customer to ensure that products ordered are suitable for the purpose for which the customer intends to use them.

No warranty or condition is to be implied into the contract as to the fitness or quality of the product except where the customer deals as a consumer under the Unfair Contract Terms Act 1977.

9. Liability

Immunosolv will not be liable for any advice given to the customer as to the suitability of the product. By placing an order with Immunosolv, the customer accepts that it relies on its own knowledge and judgement in its use of the product.

Information and data supplied relating to the product is accurate to the best of Immunosolv’s knowledge, but Immunosolv accepts no liability for errors or omissions in it.

In any event Immunosolv will not be liable to the customer for any indirect or consequential loss to the customer resulting from any defect in the product or any breach by Immunosolv of these terms and conditions or of any terms and conditions implied by law.

The total of Immunosolv’s liability to the customer arising out of the contract or otherwise will not exceed the total of all sums paid by the customer to Immunosolv in respect of a single particular order.

10. Website

The contents of this website are copyright of Immunosolv. Users of this website (users) may view the website and temporarily download any part of it to a personal computer for personal viewing for private purposes only but may not without Immunosolv’s permission (a) store any part of it other than for the purposes set out in this paragraph; (b) print out copies except for personal viewing for private purposes, or (c) reproduce, copy or transmit it or any part of it in any other way for any purpose or in any other medium. Users may not alter the content in any way.

Immunosolv accepts no liability arising from the use of its website.

Links to other sites from this website are made at users’ own risk and Immunosolv accepts no liability arising in any way from using any linked sites. Sites accessed from this website are non-Immunosolv sites which are independent to the Immunosolv website and Immunosolv has no control over the content of those websites. A link to a non-Immunosolv website does not mean that Immunosolv endorses or accepts any responsibility for the content or use of such website. Users must take their own precautions in order to ensure that what they select for use is free of any items of a destructive nature (such as but not limited to viruses, worms or Trojan horses).

11. Data protection

Immunosolv aims to safeguard any personal information obtained from customers from correspondence with Immunosolv and use of its website. Personal information provided to Immunosolv will be used for the purposes of trading with Immunosolv and to provide a means for future communication between Immunosolv and the customer only. Personal information provided to Immunosolv by customers will not be shared with any third party organisations or individuals. Customers may opt out of receiving further communications from Immunosolv at any time by notifying Immunosolv by post or email that they no longer wish to receive such communications.

Immunosolv does not send cookies or any other software to users’ hard drives.

12. Modification and severability

Immunosolv reserves the right to make changes to its website, policies and to these terms and conditions at any time. If any of these conditions are deemed invalid, void or for any reason unenforceable, that condition will be deemed severable and will not affect the validity or enforceability of any of the remaining conditions.

13. Law and jurisdiction

The contract is governed by the law of Scotland and any dispute arising from it will be submitted to the jurisdiction of the Scottish courts.